Accepting a new position, moving to a different country, merger, promotion and/or simply being overtaken by change are invariably accompanied by a clear message…Get On With It! It is one of the mysteries of twenty-first century leadership as to why organizations that spend tens of thousands of dollars to find talent, invest so little to make sure the person hired actually succeeds. The drama is further enacted by the probability that if they don’t land they won’t stay. With 60% of mergers/acquisitions derailing and the suggestion from some quarters that up to 40% of those moving into a new role don’t live up to expectations, it is clearly time for a new approach.

New Role, New Reality is built around a leadership approach congruent with a world changing at the speed of thought. Our thinking is drawn out of the belief that building best in class performance is dependent upon the leader’s ability to address the head (strategy, goals and speed of action); and deliver the hand (systems, skills, technology). Our model goes much further, however, proposing that sustainability is possible only if the leader also engages the heart (orchestrate learning, develop others, create the will to win); and enriches the spirit (deliver meaning, build community, lead from a serving mind-set).

Practical in nature, New Role, New Reality delivers breakthrough ways to be that include: dealing with the emotion of letting go, making the new culture live, building a high performance team from day-one, the rules of meaningful mentoring, understanding how the organization makes money, the absolute need to define the territory covered by the new role, contracting for performance excellence, the power of coaching, and building a personal development agenda. The latter builds on a competency model that transcends the "rust belt" language and thinking that dominates much of current work. Those with an interest in emotional intelligence will, in particular, find safe harbor in the heart and spirit dimensions of our competency approach.